Front Desk Heroes

The Story of Judy O'Donnell

After her mother became a resident at Arbor Terrace Athens, Judy found healing, purpose, and connection in the heart of a senior living community—even while battling cancer. Her story is a powerful reminder that concierges are the emotional core of a community, making a lasting difference every day.

Nominate a Front Desk Hero in Your Community

Learning Course

Front Desk Essentials: Technology With A Personal Touch

This course equips front desk concierges with the skills to streamline sign-ins, enhance efficiency, and create a welcoming experience. As the heart of the community, you'll learn best practices to leave a lasting, positive impact.

  • Complete in 30 Minutes
  • Stop & Start as Needed
  • Certificate Rewarded at Completion

Start Learning Today

Quick Front Desk Dashboard Tutorials

Click on each resource to receive a tutorial on that specific functionality

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